FREQUENTLY ASKED QUESTIONS
ABOUT THE HOTEL
Hotel Policies & Guest Access
Yes, you may contact our Spa Village team via email at spavillagem@ytlhotels.com or +60 18 623 0613, you may also reach the hotel team via phone call at +60 6 289 8000 to prebook the spa session.
Hotel Services & Amenities
Yes, complimentary Wi-Fi is available.
PAYMENTS & DEPOSITS
Yes, a deposit will be collected upon check-in.
All reservations require full credit card payment at time of booking. Credit cards will be charged in Malaysian Ringgit (MYR) using the daily Bankers Buyers Rate.
ACCOMMODATION
In-Room Amenities
Yes, toiletries are provided in each room.
BEDDING & ROOM OCCUPANCY
Yes, baby cots can be arranged. Please contact us ahead of your stay so we may make the necessary arrangements.
DINING
DINING POLICIES
We regret to inform you that we do not offer lunch in the hotel.
RESERVATIONS & BEVERAGE POLICIES
Yes, kindly contact YTL Travel Centre or the hotel team directly to reserve the table for afternoon tea.
Yes, guests may bring alocoholic drinks to the resort. Kindly note that corkage fees apply in restaurants and public areas.
Travel
PARKING ARRANGEMENTS
Yes, complimentary parking is available for in-house guests. Please note that parking is available on a first-come first-serve basis.
Yes, electronic vehicle charging facilities are available within the hotel car park.
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CONTACT INFORMATION
THE MAJESTIC MALACCA
188 Jalan Bunga Raya
75100 Melaka, Malaysia
GENERAL ENQUIRIES
+60 6 289 8000
(Hotel team)
RESERVATIONS
GROUP AND
EVENT BOOKINGS
